Privacy Policy

Last Updated: October 6, 2026

This Privacy Policy describes how Valtiera, operated by Valtiera LLC ("Valtiera," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit, use our services, make a purchase from, or otherwise interact with:

https://valtierallc.com

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The personal information we collect depends on how you interact with our website and services.

We may collect the following categories of information.

Contact Information

This may include:

• Name

• Email address

• Telephone number

• Billing address

• Shipping address

Order and Transaction Information

When you place or attempt to place an order, we may collect information including:

• Products purchased or viewed

• Order number

• Order value

• Shipping information

• Billing information

• Transaction status

• Returns and refund information

• Customer service communications

Payment Information

Payments are processed through third-party payment providers.

Depending on the payment method used, our payment service providers may process information such as:

• Credit or debit card information

• Billing details

• Payment authorization information

• Other payment-related information

We do not require customers to provide full payment card numbers through email or ordinary customer service communications.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Referring website or source

• Pages viewed

• Products viewed

• Shopping activity

• Interaction with website features

• Date and time of access

Customer Support Information

If you contact us, we may collect information you provide in your communication, including:

• Name

• Email address

• Phone number

• Order details

• Questions or complaints

• Photographs or other materials you submit

2. How We Collect Information

We may collect personal information:

• Directly from you

• Automatically when you use our website

• From our e-commerce platform

• From payment processors

• From shipping and fulfillment providers

• From advertising and analytics providers

• From other service providers that support our business operations

3. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

• Process and fulfill orders

• Process payments

• Provide order confirmations

• Arrange shipping and delivery

• Provide tracking information

• Manage returns, refunds, and exchanges

• Respond to customer service inquiries

• Communicate about orders or account activity

• Detect and prevent fraud or unauthorized activity

• Protect our website, customers, and business

• Improve our website, products, and services

• Analyze website performance and customer interactions

• Measure advertising and marketing performance

• Provide relevant advertising where permitted

• Maintain business and transaction records

• Comply with legal and regulatory obligations

• Enforce our policies and agreements

4. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

E-Commerce Platform Providers

We may use third-party e-commerce platforms and technologies to operate our online store, process orders, and manage our website.

Payment Providers

Payment processors may receive the information necessary to authorize and process payments.

Shipping and Fulfillment Providers

We may share information such as your name, delivery address, telephone number, email address, and order details with shipping carriers, logistics providers, and fulfillment partners as necessary to deliver your order.

Analytics Providers

We may use analytics services to understand website activity, performance, and customer interactions.

Advertising and Marketing Providers

We may work with advertising and marketing platforms to:

• Measure advertising performance

• Understand customer interactions

• Provide advertising

• Improve marketing effectiveness

Depending on applicable privacy law, certain advertising-related disclosures may be considered a "sale," "sharing," or use of personal information for targeted or cross-context behavioral advertising.

Where required, eligible users may opt out of these activities through the options described in our Your Privacy Choices page.

Professional and Legal Service Providers

We may share information with accountants, attorneys, consultants, insurers, financial institutions, or other professional service providers where reasonably necessary.

Legal and Safety Requirements

We may disclose personal information when reasonably necessary to:

• Comply with applicable law

• Respond to lawful legal requests

• Protect our rights or property

• Prevent fraud

• Investigate security incidents

• Protect customers, our business, or others

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies.

These technologies may be used for purposes including:

• Operating essential website functionality

• Keeping items in your shopping cart

• Remembering preferences

• Maintaining website security

• Understanding website usage

• Measuring website performance

• Analyzing customer interactions

• Measuring advertising performance

• Supporting personalized or targeted advertising where permitted

Some cookies are necessary for the website to function properly.

Other cookies may be controlled through available browser, cookie, or privacy settings where applicable.

6. Advertising and Analytics

We may use third-party analytics and advertising services, including services provided by major advertising and technology platforms.

These providers may use cookies, pixels, or similar technologies to collect information about interactions with our website.

This information may be used to:

• Understand website traffic

• Measure conversions

• Measure advertising effectiveness

• Improve marketing campaigns

• Provide advertisements that may be more relevant to users

We do not represent that all transfers of information for advertising purposes fall outside the definitions of "sale" or "sharing" under every privacy law.

Where applicable law provides an opt-out right, you may exercise that right as described in our Your Privacy Choices page.

7. Do We Sell Personal Information?

We do not sell personal information for money in the traditional sense.

However, certain disclosures of personal information to advertising or analytics providers may be defined as a "sale" or "sharing" under some U.S. privacy laws, even where no money is exchanged.

Where applicable, eligible users may opt out of such activities through our available privacy controls or by contacting us.

For more information, please review our Your Privacy Choices page.

8. Global Privacy Control

Where required by applicable law, we recognize supported opt-out preference signals such as Global Privacy Control (GPC).

When a valid GPC signal is received, we process it as an applicable opt-out request for the browser or device sending the signal to the extent required by law.

Because GPC settings may be browser- or device-specific, you may need to enable them separately on each browser or device you use.

9. How We Protect Personal Information

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from:

• Unauthorized access

• Misuse

• Loss

• Alteration

• Unauthorized disclosure

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their personal information and account credentials.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors including:

• The nature of the information

• The purpose for which it was collected

• Customer service requirements

• Transaction and accounting requirements

• Fraud prevention

• Legal and regulatory obligations

• Dispute resolution

• Enforcement of agreements

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how personal information is used or disclosed

• Obtain certain personal information in a portable format

• Opt out of certain targeted advertising

• Opt out of certain sales or sharing of personal information

• Limit certain uses of sensitive personal information where applicable

• Withdraw consent where processing is based on consent

These rights are subject to applicable legal limitations and exceptions.

For more information, please review our Your Privacy Choices page.

12. How to Submit a Privacy Request

To submit a privacy-related request, contact us at:

support@valtierallc.com

Please include enough information for us to understand and process your request.

For security purposes, we may need to verify your identity before completing certain requests.

We will not ask you to send your password or full payment card information to verify a privacy request.

13. Authorized Agents

Where permitted by law, you may authorize another person to submit a privacy request on your behalf.

We may request reasonable documentation demonstrating that the person has authority to act for you.

We may also need to verify your identity directly where permitted or required.

14. Non-Discrimination

We will not unlawfully discriminate against customers for exercising privacy rights available under applicable law.

Exercising a privacy right will not result in unlawful denial of products or services, different pricing, or a lower level of service.

15. Sensitive Personal Information

We do not intentionally use or disclose sensitive personal information for purposes unrelated to:

• Providing our services

• Processing transactions

• Preventing fraud

• Maintaining security

• Complying with legal obligations

• Other purposes permitted by applicable law

We ask customers not to send unnecessary sensitive personal information through email or customer support communications.

16. Children's Privacy

Our website and services are intended for general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us at:

support@valtierallc.com

We will review the request and take appropriate action where required.

17. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the privacy practices, content, or security of websites and services operated independently by third parties.

We encourage users to review the privacy policies of third-party services they choose to use.

18. International Data Processing

Our website, service providers, fulfillment partners, or technology providers may process information in locations other than the country or state where you live.

Where personal information is transferred or processed internationally, we take reasonable steps to use service providers and arrangements appropriate for our business and applicable legal requirements.

19. Order Fulfillment and Shipping

To process and deliver purchases, we may disclose necessary personal information to fulfillment providers, logistics providers, and shipping carriers.

Depending on the product and fulfillment arrangement, orders may be processed through different fulfillment locations.

The information provided to fulfillment or shipping providers is limited to information reasonably necessary to prepare, ship, deliver, or support an order.

For more information about order processing and delivery, please review our Shipping Policy.

20. Returns and Refunds

When processing returns, exchanges, cancellations, or refunds, we may use information including your:

• Name

• Order number

• Contact information

• Purchase information

• Return reason

• Product photographs

• Shipping or tracking information

For complete return and refund terms, please review our Return and Refund Policy.

21. Email Communications

We may send transactional communications related to:

• Orders

• Payments

• Shipping

• Tracking

• Returns

• Refunds

• Customer service requests

• Important service or policy updates

Where permitted, we may also send marketing communications.

If a marketing email provides an unsubscribe option, you may use that option to stop receiving future promotional emails.

Unsubscribing from promotional communications does not prevent us from sending necessary transactional communications relating to an active order or customer service matter.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices

• Services

• Technology

• Legal requirements

• Privacy practices

When we update this Privacy Policy, we will revise the Last Updated date at the top of this page.

We encourage customers to review this policy periodically.

23. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise an applicable privacy right, please contact us.

Store Name:
Valtiera

Legal Business Name:
Valtiera LLC

Website:
https://valtierallc.com

Email:
support@valtierallc.com

Phone:
+1 406-858-3698

Business Address:
505 S Main St
Kalispell, MT 59901
United States

Support Hours:
Monday through Friday
9:00 AM – 5:00 PM MT (Mountain Time)

Typical Response Time:
Within 1–2 business days

For privacy-related requests, please use support@valtierallc.com and clearly describe the nature of your request.